Getting your order to you - Shipping

General Shipping Stuff:

  • All orders from this site are fulfilled by Webgistix in Reno, NV. Orders will be shipped on the same or next business day. If you've placed an order on Friday afternoon, it probably won't ship until Monday morning.
  • Please make sure that your address is correct! The order might ship before we can fix those errors.
  • At times, our shipping partners need 24-48 hours to update your tracking info.
  • Domestic cost: ~$4-$12 USD depending on the type of service.
  • International cost: ~$12 USD (via USPS First Class International).
  • International shipping DOES NOT include any possible taxes or import fees you may incur. It may be cheaper or more convenient for you to buy your ModMic through an International Partner.
  • If you live in Europe, definitely look to purchase via an International Partner. You'll save time and money that way!
  • Depending on your country’s customs policy, you may be charged VAT or other customs fees upon receiving your microphone.
  • If your tracking information hasn't been sent to you in two (2) business days, feel free to contact us at customerservice@gtdevice.com.

I live outside the United States, and my mic is taking a while to get to me. What’s wrong?

  • After an order leaves the United States, it usually takes 5-10 business days for international orders to arrive. Some countries may take longer.
  • Once a shipment clears Customs, it can sit in customs for up to 6 weeks until they are required to notify you. Definitely check your local post office / customs office, and see if it is being held there.
  • The USPS might only provide tracking while the package is in the United States, so don’t worry; it’s on its way to you. You can always contact us at customerservice@gtdevice.com if you have any questions.

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